The Question & Answer technique was my new hammer but – as tempting as it was – not every communication needed to be hit on the head with it. Read more
Public speaking (Part 1): Engage
Many people are frightened of public speaking. Surveys suggest that people fear speaking in front of an audience more than they fear death! As the American comedian, Jerry Seinfeld, pointed out, it means that, for many people at a funeral, they would rather be in the coffin than giving a eulogy. Read more
Public speaking (Part 2): Inform
Once my opening remarks had succeeded in engaging the audience’s attention, the speech itself needed to meet the expectations I had created. Read more
Writing a report
Over the years, I have found that lots of writers initially baulk at the idea of using the Question & Answer technique for a full-blown report. But once they see how I do it, they realise that my approach deals very satisfactorily with all their concerns and their objections rapidly subside. Read more